March UK retail sales volumes fell 0.9%, following a
rise of 1.1% in February 2023, according to the latest data from the Office of
National Statistics (ONS), with analysts explaining ongoing high inflation
combined with wet weather meant the sector failed to spring into action.
On a
month-on-month basis, overall March UK retail sales value also fell by 0.9%.
According to the ONS data for March, on a month-over-month basis, total
non-food store sales volumes (total of the department, clothing, household and
other non-food stores) fell by 1.3%, following a rise of 2.4% in February, with
retailers citing poor weather conditions throughout the month affecting sales.
Meanwhile, department stores
and clothing stores sales volumes fell by 3.2% and 1.7% over the month.
Online textile, clothing and
footwear stores sales rose 11.3% year-over-year in March in value terms, and on
a month-on-month basis, growth was up 4.6%.
Commenting on the figures,
Oliver Vernon-Harcourt, head of retail at Deloitte, said:
“The retail sector failed to
spring into action in March as wet weather and persistent high inflation
deterred consumers from visiting the high street.”
He pointed out that as
non-food sales continue to fall, it will be crucial in the near future to focus
on managing product ranges so that pricing, promotions and variety are all
appealing to consumers sensitive to the cost-of-living. This will be key in driving
sales and, in turn, avoiding excess stock and working capital at the end of the
season.”
However, Nick Delis, senior VP
of international and strategic business, Five9 suggests there is hope with warm
weather and the coronation on the way.
However, he pointed out that
price wars and locks are not the be-all and end-all of customer experience
right now, and retailers need to deliver more to make customers truly feel
valued and inspire loyalty.
EY’s UK&I retail lead
Silvia Rindone was not surprised by the latest figures.
She said: “The 0.9% decline in
retail sales volumes in March was unsurprising as the sustained inflationary
environment continues to leave consumers cautious about spending across food
and non-food retail.
“Increasing food prices are
forcing consumers to make choices to buy less as they pay more. The recent
period of poor weather has also put many off from buying their spring-summer
wardrobe and other non-discretionary items.”
By Just Style