The Office of National Statistics (ONS) shows retail
sales volumes rose by 0.5% in April, following a 1.2% decline in March with
clothing and department store sales up 1.0%, indicating a slow return to
consumer fashion spending.
The three-month
period leading up to April 2023 also showed encouraging signs, with sales
volumes increasing by 0.8% compared to the previous three months. This growth
rate marks the highest recorded since August 2021, suggesting a strengthening
retail landscape.
According to the ONS data for April, on a month-over-month basis, total
non-food stores sales volumes (total of the department, clothing, household and
other non-food stores) rose by 1.0% in April 2023, following a fall of 1.8% in
March when poor weather conditions throughout most of March affected sales.
Meanwhile, department stores
sales volumes rose by 1.7% following a fall of 3.0% in March 2023 and clothing
stores sales volumes rose by 0.2%.
Non-store retailing (mainly
online retailers) sales volumes rose by 0.2% in April 2023, following a fall of
1.4% in March 2023 with online textile, clothing and footwear stores seeing a
0.2% increase in sales in value terms compared to March.
Commenting on the positive
developments, Charlie Huggins, manager of the Quality Shares Portfolio at
Wealth Club, said:
“No one is going to look at
these figures and claim consumers are feeling flush. But at the same time, the
cataclysmic predictions for the UK economy in 2023 are proving very
wide of the mark.
“Results from retailers
themselves back this up. Earlier this week M&S reported a relatively upbeat
trading update, while results from the likes of Next and Primark also show little evidence of a significant slowdown
in consumer spending.”
However, Silvia Rindone, EY
UK&I retail lead reported that EY-Parthenon’s recent Profit Warnings
analysis found that almost 30% of UK-listed retailers have issued two or more
profit warnings since the start of 2022.
“Consumers are continuing to
make more considered decisions about how they spend their money, which, when
combined with persistently high price inflation, is creating a challenging
environment for retailers,” said, Rindone.
Oliver Vernon-Harcourt, head
of retail at Deloitte suggested the Easter Bank Holiday weekend likely
contributed to the increase in consumer spending more in department stores and
on clothing and accessories.
Vernon-Harcourt added: “The
economic environment remains incredibly tough for many, but consumer confidence
is slowly improving from record lows seen in the past year.”
Nick Delis senior VP of
international and strategic business at Five9 pointed out that retailers should
capitalise on the weather change as shoppers are starting to feel more
comfortable spending as inflation begins to wane and energy bills are set to
lower in July.
He said: “Retailers need to
think outside the box; lower price points can attract more sales in the
short-term but aren’t necessarily the secret ingredient to brand loyalty. One
poor interaction can turn a customer away for good, and they won’t hesitate to
tell others about their experience – regardless of whether an item is cheaper.”
Steve Ponting, director of
Software AG agreed with Delis but also emphasises the importance of
streamlining processes to improve customer experiences.
He said: “What we’re seeing are
hyper-sceptical consumers who look for more than price value in their
purchasing decisions, and they are more than ready to do away with brands who
disappoint. We’ve recently seen retailers such as Boohoo attribute a loss in
revenue due to a lack of awareness of consumer trends, like the return of the
high street.
“Finding micro-efficiencies in
sourcing, supply chain, logistics, and in-store processes can help retailers
save on operating costs and build customer loyalty in the long term.
Identifying them can be difficult, so retailers need to connect all data
streams and eliminate silos, so they have one central and accessible place for
all their data. From there, they can better plan inventory and stock ordering,
as well as make the right decisions for their customers. At a time when budgets
are constrained, now is the time for businesses to make a change.”
By Just Style