US consumers are worried they may
have difficulty finding items of clothing to purchase while Christmas shopping
this year as supply chain challenges continue.
Apparel is among the top items holiday shoppers are
concerned about as the supply chain challenges that have been exacerbated since
the beginning of the pandemic remain top of mind for consumers. Nearly half
(47%) of holiday shoppers are worried they will have difficulty finding items
this year. The top items they are concerned about finding are electronics
(44%), clothes (40%), and toys (28%).
Consumers plan to spend USD$997.73 on gifts, holiday
items, and other non-gift purchases for themselves and their families this
year, according to the annual survey released by the National Retail Federation
(NRF) and Prosper Insights & Analytics. Despite the continued supply chain
disruption, this is on par with consumer spending last year.
“Every year retailers plan their seasonal inventory,
staffing, and product promotions well in advance for the busy holiday season,”
says NRF president and CEO Matthew Shay. “Consumers are ready to celebrate, and
gift-giving is high on the list. The retail industry is working diligently with
ports, labour, shippers and transportation providers as well as government
officials to overcome supply chain challenges and make sure consumers have
access to the gifts they want to give and, just as important, receive.”
This year, 90% of US adults plan to celebrate the
upcoming holidays, including Christmas, Hanukkah, and Kwanzaa, up from 87% last
year.
Similar to last year, consumers are prioritising gifts
for family and friends and purchases related to holiday celebrations such as
food or décor. Overall plans for holiday spending remain slightly below the
pre-pandemic high of $1,047.83 in 2019, as fewer consumers plan to spend on
non-gift purchases for themselves and their families.
While nearly half (47%) of holiday shoppers plan to
take advantage of sales or price discounts during the holiday season to make
non-gift purchases, they plan to spend an average of $118.41 on these items. In
contrast, in 2019, 60% planned to make these types of purchases and
expected to spend $162.02. As many continue to work from home, shoppers are
also less inclined to purchase gifts for co-workers.
However, consumers are motivated to check items off
their lists earlier than ever. Half (49%) of holiday shoppers will start
browsing and buying before November, up from 42% in 2020 and the highest in the
survey’s history. Among those shopping in October or earlier, 47% say they want
to avoid the stress of last-minute shopping and another 36% do not want to miss
out on key holiday items.
“Over the last few years, consumers have demonstrated
the desire to begin their holiday shopping earlier and earlier,” says Prosper
executive vice president of strategy Phil Rist. “This year in particular, as
retailers promote holiday inventory, they are taking advantage of additional
offerings such as free shipping, buy online, pick up in-store and even expedited
shipping to ensure they receive their gifts on time.”
Meanwhile, consumers continue to state a strong
preference for online shopping. Over half (57%) plan to purchase holiday items
online this year, down from 60% who identified online as a holiday destination
in 2020 and in line with pre-pandemic norms.
Other top holiday shopping destinations
include department stores (47%), discount stores (44%), grocery stores
(43%) and clothing/accessories stores (30%). One-quarter (24%) of consumers
plan to shop specifically at a local or small business.
The survey asked 7,921 consumers about winter holiday
shopping plans. It was conducted between 1 and 10 October and has a margin of
error of plus or minus 1.1 percentage points.
By Just Style