Experts
concede 2025 is looking challenging for the fashion industry but there are wins
to be had for those exploring AI, sustainability and focusing on supply chain
resilience.
During 2025, experts
agree the outlook in general looks bleak and fashion brands and retailers will
need to drain the small pool of opportunities that can result in big wins if
leveraged correctly. Among the most popular suggestions from the industry experts
quizzed by Just Style were greater investment in AI, digitalisation, more
focused approaches toward sustainability, and building agility in the apparel
supply chain.
Apparel brands and retailers can no longer
overlook the importance of AI and digitalising their operations. Technology is
offering greater efficiencies including speed to market, accurate forecasting
and waste reduction.
And with measures like higher tariffs coming
in and pressuring the bottom line, brands and retailers risk exposure if they
cannot find a counterbalance such as reduced inventories and increased speed to
market.
Rick Horwitch, chief of sustainability and
supply chain strategy at Bureau Veritas Consumer Services notes: “Digitising
processes, harnessing the power of data and collaborative communications, and
verification, when appropriate, will drive significant improvements in speed,
cost, and quality and customer satisfaction, retention and acquisition.”
Randy Car, CEO and President of emblem and
patch manufacturer World Emblem says AI-driven customisation is the next big
wave for manufacturers and will dramatically transform the manufacturing sector
in 2025. He warns those who don’t adopt this “innovative technology will soon
be extinct.”
“Customers increasingly want personalised,
high-quality products, and AI will empower manufacturers to deliver them
efficiently and at scale. In 2025, we predict that over 70% of emblem orders
will be customised using some form of AI, with AI streamlining both design and
production to meet those demands.
“Beyond customisation, AI will enhance
predictive maintenance, quality control, and inventory forecasting, optimising
the entire manufacturing flow. Those in manufacturing who integrate AI will
likely reduce waste, cut costs, and improve customer satisfaction — critical
factors in staying competitive, especially in a sector where customisation and
quick turnaround are increasingly demanded.”
AI is something MAS Holdings has already
been experimenting with. It is using digital twins for product creation and
supply chain control towers to enhance responsiveness and efficiency. MAS
Holdings chief operating officer, Shakthi Ranatunga, says “effective digital
integration is key.”
Gen AI is another area fashion brands and
retailers should be actively exploring. According to Matt Jeffers, CEO of
Accenture, the technology can help businesses manage soaring costs,
particularly in the value chain.
“To remain competitive, apparel firms should
invest in their technology infrastructure across the entire business, from
manufacturing to supply chain and sales. New fast-fashion brands are redefining
the industry. Online-only brands are attracting younger generations with their
AI-driven, bespoke-to-order systems, forcing traditional apparel retailers to
find ways to be more agile and responsive to trends. These brands leverage
advanced technology, such as Gen AI, to offer personalised shopping experiences,
tailoring products to individual preferences and trends in real-time. This
approach not only captures the attention of tech-savvy consumers but also
allows these brands to quickly adapt to changing fashion trends and customer
demands. Traditional fashion retailers must adopt similar technologies and
strategies to stay competitive and meet evolving customer expectations in the
fast-paced digital marketplace.”
It is a sentiment International Apparel
Federation (IAF) secretary general Matthijs Crietee strongly agrees with: “Its
success hinges on a solid grasp of the fundamentals of product design and
development and an ability and willingness to invest in supply chain
processes.
“Ideally, in 2025 we will see an industry
that, as a response to competition and legislation, is changing itself at the
core, investing in processes, unlocking the huge potential of AI and freeing up
capital to invest back in more sustainable and resilient supply chains.”
But Carr argues it must remain a priority
for fashion brands and retailers as consumers are now expecting it to come as
standard.
Beyond this, he says businesses must be
prepared to see more mandates around eco-friendly materials and waste
reduction, especially in industries that often involve large-scale production.
“Integrating sustainable practices will no
longer be a luxury but a necessity to remain competitive. By adopting
energy-efficient processes, recycling materials, and minimising waste,
companies are not just reducing their environmental footprint but also
future-proofing their business.”
Gherzi Textil Organisation partner Robert P.
Antoshak agrees noting firms must proactively adopt eco-friendly practices and
be transparent about how these efforts can offer a competitive edge.
Ranatunga says a commitment to sustainable
practices is no longer optional and that firms must position themselves for
future regulatory and consumer expectations, adding firms that act decisively
in these areas will lead the industry forward.
Laura Beachy, VP of global marketing and
communications at Thermore agrees adding it goes beyond just fashion and that
brands have a moral responsibility to the environment to ensure they are
delivering on sustainability.
“If we do not tackle these issues directly
with intentionality, our ecosystem will continue to slowly deteriorate. It is
our responsibility as leaders in the apparel industry to embrace significant
transformations and face sustainability challenges head-on while also
balancing evolving consumer demands. Anticipating trends and developing
advanced technological solutions are crucial for success.”
At a brand level, H&M is considered one
of the leaders when it comes to sustainability. Leyla Ertur, head of
sustainability at H&M says within the brand, there is a sense of urgency
around meeting sustainability expectations which needs to translate across the
wider industry. She calls for collaboration to knock down some of the barriers
around sustainability.
“Our industry can only reach its climate
goals and required emissions reductions if the challenges our industry is
facing are tackled collaboratively. The effects of extreme climate events on
societies and businesses are no longer hypothetical scenarios of the future, we
see its impact already today. With an estimated 99% of total fashion brand
emissions occurring in the supply chain, our industry needs to accelerate the
transition to net zero by sharing the financial risks and responsibilities of
transitioning to renewable energy sources in garment and textile factories.”
But Antoshak acknowledges the elephant in
the room, noting the challenge of balancing sustainability and profitability
which he says “remains “the industry’s albatross” and a concern for many
companies.
Sheng Lu, professor of apparel studies at
the University of Delaware, notes this point but says while it may be a con,
there are several pros to be leveraged by exploring sustainability in greater
depth.
He talks of the “countless opportunities” in
offering “sustainable” apparel products and using “preferred sustainable
fibres” for fashion companies to diversify their sourcing base and expand their
vendor networks.
“For example, studies show that in the US
market, China and many other Asian countries are not necessarily the top
suppliers of clothing made with recycled materials. Instead, Europe and
countries in the Western Hemisphere or even Africa present unique sourcing
advantages and capacities due to the unique nature of such products. Therefore,
in 2025, we can expect an ever-closer collaboration between design, product
development, merchandising, sourcing, and legal teams within fashion companies,
working together to meet the growing demand for sustainable apparel and
ensuring compliance with evolving regulations.”
More sustainable and resilient supply chains
appear to be the goal across the board for 2025.
Beachy believes success will belong to
companies that adapt quickly to change, embrace sustainability, and drive
innovation.
“Those unable to update their business
models or respond to market demands risk falling behind.”
It is unsurprising that building supply
chain agility is front of mind for apparel brands and retailers, especially
with global uncertainties keeping executives up at night. Since 2020, the
fashion supply chain has grappled with the fallout of a global pandemic to
soaring inflation, cost increases in energy resulting from global conflicts and
the impact of trade policies on business.
Ranatunga says: “From raw material shortages
to logistics disruptions, these challenges can ripple through production
timelines, impacting both operational continuity and our ability to meet
consumer demands. We’re addressing these concerns through diversified sourcing
strategies and robust supplier partnerships.
“Weak suppliers are at greater risk of missed
deliveries or even closures, which means brands must carefully choose partners
with robust financial and operational stability. Collaborating with financially
sound suppliers with a proven track record offers peace of mind that production
is in reliable hands.
“Partnering with full-service suppliers that
handle everything from design to logistics can enable brands to focus on core
growth areas while leaving the intricacies of production to trusted
partners.
“The defining factor between winners and
losers in 2025 will be adaptability. Firms that can swiftly respond to shifts
in sourcing dynamics, embrace digital transformation, and anticipate evolving
consumer demands will secure a competitive edge.”
By Just Style